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Does my computer model matter with DriverGuide Scan?

When I use the DriverGuide Scan I get results for drivers which are NOT for the model of computer that was scanned.  Why is this?

Most drivers are not specific to a model of computer since the same devices (and chipsets) are found in multiple models by multiple manufacturers. A bluetooth driver for a Dell Inspiron may be the same as in a Toshibe Satellite. For this reason, our DriverGuide Scan doesn’t focus on matching up drivers by model of computer since that’s not the most relevant criteria. We focus on matching up the hardware ids coded into the actual devices, and base compatibility on that and the device manufacturer.  We also use the compatibility ids (also coded into the devices) since drivers are often compatible with multiple versions and incarnations of the same device. An HP Photosmart 7550 driver works on an HP Photosmart 7100 printer as well. So, we also look at these compatibility ids and use a formula based on what Windows itself uses to determine the likelihood of compatibility. We then present you with those updates most compatible with your device.

There are some very rare cases where driver data supplied by manufacturers is wrong and this could be wrongly reported to you as an update; we collect user feedback and able to filter those out.  We always recommend reasonable caution when trying out a driver (set a restore point, perhaps make a backup, know how to use safe mode, etc.).  Drivers rarely cause trouble, but when they do, it can be very frustrating.

Quinxy

Note: This article was based on a member question, but their original question was reworded.

arrow3 Comments

  1. don code
    56 mos ago

    Does mobo id help in gathering the right files?

  2. 56 mos ago

    Does mobo id help in gathering the right files?

    Actually, no. Because our system uses the actual hardware ids that every device in the system supplies (including the various chipsets on the motherboard), the motherboard id (presuming you mean the part number of the motherboard) isn’t a critical factor. We know what’s on the motherboard and we know what’s attached to the motherboard, so the part number of the motherboard isn’t necessary or useful. As an aside, we do use make/model elsewhere on the site to let people browse for drivers by computer make/model, not because it helps us match drivers, but because users find it useful. The motherboard part number is not (I think) universally (or perhaps even commonly) available to us when we scan the system, thus while we might like to be able to produce an experience on our site where people could search by motherboard part number, I don’t think that’s practically possible.

  3. 55 mos, 3 wks ago

    catchy little title, LOL